Frequently Asked Questions
1. How do you deliver the codes?
Ans. Codes will be delivered to your registered email address in mostly 8 hours of confirmed payment. Codes will be sent in MS Excel sheet. The customer has to copy 1 code from the sheet and paste on the desired website while listing the product and choose the code type as ‘EAN-13 Code’, and the product will be listed.
2. Where can I use these codes?
Ans. The codes are suitable for listing your products on almost all portals that accept UPC/EAN format of codes. Our customer are using it on Amazon.in. Amazon.com, Amazon.co.uk, Flipkart, eBay etc.
3. What is validity of these codes? Are these codes registered with any barcode issuing authority?
Ans. These codes are valid for lifetime. No renewal is required. These codes are NOT registered with any barcode issuing authority. However these codes serve the same purpose like registered barcodes. Our 10000+ satisfied customers are our strength and 98% positive feedback on eBay India helped us serve you better.
4. Which series of codes will you provide?
Ans. We generally provide 890 series of codes as 890 series is used in India’s retail industry. However if you need any specific series, we may develop that too.
5. I have 10 products, how many codes do I need?
Ans. You need number of codes equal to the number of items you have. If you have 10 items, you need just 10 UPC/EAN codes for listing these 10 items on portals. It doesn’t matter how many pieces of these 10 items you have. Even if you have 10000 quantity of item A, you don’t need 10000 different codes for listing them. Just 1 codes is sufficient to list that.
6. Do I need different codes to list variations of a product? Do I need different codes for different portals?
Ans. Yes, for all the variations, use different codes. For instance, use different codes for Small, Medium & Large Sizes and also for Blue, Red & Purple colors. You don’t need different codes for different portals. Same code can be used for 1 product for all portals.
7. Are these codes suitable for retail selling of the products?
Ans. These codes are not suitable for sticking on your product packaging and selling in retail chains. However a few of our clients are doing the same. Our codes are not registered with any barcode issuing authority. If you start selling your products in retail using these codes, a problem can arise if a different product with registered barcode similar to your product’s barcode comes for sale in the same store where you are selling your product. The store owner may ask you to change your codes as your codes is not registered.
8. Will Amazon remove my products if I use unregistered codes?
Ans. 70% of the products listed on Amazon India & Abroad are listed using these barcodes as India is a land of new sellers, so everyone can’t afford to go with GS1 registration. So there is less possibility that Amazon will remove its 70% catalog. However, there is always a risk for the same that you should keep it in mind before placing the order.
9. Do you accept returns?
Ans. We do not accept returns of any codes emailed to the customer. Cancellation is not allowed for confirmed orders. We start working on your order as soon as we receive the order.
10. What if the codes doesn’t work?
Ans. We provide 100% replacement guarantee if codes issued by us doesn’t work while listing the products. Just send us a screenshot of the error message that you get while listing the product and we will resolve the issue. If the codes are found already used, we will replace them in 48 hours after research.
11. How do I make the payment?